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[Closed] App no longer working/available on my device

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dthwcome_211
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Why can't I watch on my TV anymore? The app said I needed to update, but when I tried to do that, I got a message saying the app is no longer compatible with my device. My device software is up to date & I just renewed my annual subscription. What's going on?

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    Darl
    (Edited )

    Hi dthwcome_211,

    Thanks for reaching out to Viki Community Support.

    We're sorry to hear that the Viki app is no longer working on your TV. We've seen your ticket on the Help Center and it will be attended to shortly.

    We’ll be closing this to prevent confusion of multiple requests. Have a great day!

    Thanks,
    Darl

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