[Closed] reviews and discussions missing

Since a few days all my reviews are gone and with a lot of shows I cannot see reviews written by other people. If I write e new review under a show I used to have a review I get the message: "You already submitted a review, wait 5 to 10 minutes....." This both on the site and the viki app for android.

On the website I cannot see the discussion. I cleared cookies and cache, checked if the cookie setting was good after reloading the site. In the app the discussion are still there.



  • Official comment

    Hi vessie10_669,

    Thank you for writing to Viki Community Support.

    We understand that you are experiencing an issue with submitting and viewing reviews. We will be reaching out to you privately via a ticket on the Help Center shortly so we can gather more information about this issue.

    Please help to respond there too as this post will be closed to prevent multiple requests confusion.

    Thank you,

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  • This is also happening to me. I can no longer see reviews from anyone, neither mine nor others'.

    And anyway, when I publish a review I always have some issues, sometimes it doesn't go through, sometimes it tells me "You already submitted a review, wait 5 to 10 minutes....."

    I deal only with the site, from Chrome and Firefox browsers.

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  • Hi sophistik,

    We understand that you're facing the same issue with user vessie10_669.

    We've seen your ticket on the Help Center and it will be attended to shortly. 

    We’ll be closing this to prevent confusion of multiple requests.


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