[Closed] Cannot Download Viki on Fire TV Stick 4k

My Fire TV Stick 4k has the latest OS version of yet I am still unable to download Viki from the App Store. It just says “unavailable” and gives me tab to check compatible devices. I’m so confused because everything I’ve read says you can only download Viki on Fire TV if OS version is 6.0 or later, yet I clearly cannot. I’m now officially confused.


1 comment
  • Official comment

    Hi there tx9vs2th9w_926,

    Thank you for getting in touch with Viki Community Support!

    We appreciate your interest in downloading the Viki app on your Fire TV and we understand how you feel when the app isn't available for your specific device. 

    Our team is continuously working on expanding our compatibility to reach as many users as possible, but currently, we support Amazon Fire TV with Fire OS 7.0 and above.

    We'd like to suggest that you take a look at our Supported Devices and apps page for more up-to-date information about all our Viki apps, including our Connected TV devices.

    We hope this clarifies! If you have other concerns, please write to our Help Center

    Thank you,


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