[Closed] Screenshot black screen

Hello! Yesterday (April 1, 2024) I was able to take screenshots normally and everything was fine. Today (April 2, 2024), after taking a screenshot, instead of an image, there is a black screen and the only thing captured are the sending screenshots in the attachment.



1 comment
  • Official comment

    Hi marysiaryznar39_775,

    Thanks for writing to Viki Community Support. 

    We're sorry to hear that you're experiencing a black screen issue on We will be reaching out to you privately via a ticket on the Help Center shortly so we can gather more information about this issue.

    Please help to respond there too as this post will be closed to prevent multiple requests confusion.

    Thank you,

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