[Closed] Trouble upgrading subscription plan

I have standard pass monthly and want to upgrade to plus. However both options on the app and my computer do include plus. The only option showing is to switch from monthly to annual payment for standard.


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  • Official comment

    Hello cherhurley_515,

    Thanks for writing to Viki Community Support!

    We appreciate your interest in upgrading your subscription. As this involves your account details, we will be reaching out to you privately via a ticket on the Help Center.

    Please help to respond there too as this post will be closed to prevent multiple requests confusion.

    Thank you,

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