[Closed] Charging me month after month

I reached out to support and never got a response from them and here i am charged another 10 dollars for a subscription I DO NOT HAVE. i have went on every single one of my emails and made sure i don’t have an account under them and if i did I WOULD DELETE THE ACCOUNT. i also checked if i had any subscriptions and i haven’t. FOR MONTHS. i’m still being charged for something i haven’t had in over 8 months. i’m getting sick of it im losing out on 10 dollars every single month.


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  • Official comment

    Hello btsigot7kpop_745,

    Thanks for writing to Viki Community Support!  

    We understand that you needed clarification as to why you are being charged for a subscription that you do not have. As this involves your account details, we will be reaching out to you privately via a ticket on the Help Center.

    Please help to respond there too as this post will be closed to prevent multiple requests confusion.

    Thank you

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