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[Closed] How do I set a PIN code for age-restricted content?

How do you use the fire tv remote to enter a PIN code? I'm finding it impossible to navigate.

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  • Official comment

    Hi everyone,

    Thanks for writing to Viki Community Support!

    We're aware of this pin code issue on Viki and we apologize for the inconvenience this has caused you. 

    Do follow this post for more information/updates as this duplicate topic would be closed.

    We appreciate your patience and understanding in this matter.

    Thank you,
    Darl

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  • I’m having the exact same issue! I can’t do anything on my Amazon fire stick. I hit numbers and the next button and nothing happens. There’s nothing to confirm I just go in circles!

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  • Oh my god I figured it out. You have to enter the first number in and hit the next button, but obviously nothing happens. So then hit the home button on your fire tv remote to exit and then go back into Viki and enter the 2nd number. Keep doing this until you can enter all 4 numbers in. It will have a * if there’s a number in the box. Then click down to “confirm pin” and it’ll ask you to re-enter it. Do the same thing as before exiting and entering back in with each number. I used all 1’s to make it easier. Hope everyone understands what I’m saying!

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  • This article help me log on. But that was most stupid way to log on. If have to do this evertime to log on going to cancel.

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