[Closed] Download issues - Feb 14, 2024

Why am I only able to download the first episode? I can't download any other episode on my iPad. There are many other inquiries with the same problem and all were handled privately and closed. How does that help anyone in the community with the same issue??


  • Official comment

    Hi shoegalcls,  

    Thanks for writing to Viki Community Support!

    We're aware of this issue on Viki and we apologize for the inconvenience this has caused you.

    Do follow this post for more information/updates as this duplicate topic will be closed.. We've also seen your ticket on the Help Center and it will be attended to shortly. 

    We appreciate your patience and understanding in this matter.

    Thank you,

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  • What version of the iPadOS app are you using? You can see it if at the bottom you go to Me (edit: not Settings) > the three dots on the top left of your profile avatar > About

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  • ios 17.2

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  • The iPadOS app, not iPadOS itself.

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