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[Closed] Cannot watch downloaded shows, repeated refresh request

I am able to download episodes, but cannot play back and error message keeps requesting refresh.

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    Hi bubblycat_476,

    Thanks for reaching out to Viki Community Support.

    We've seen your ticket on the Help Center and it has been attended to.

    We’ll be closing this to prevent confusion of multiple requests. Should you have any further questions, please feel free to contact us anytime via the Help Center at watch.viki.com/TechSupport.

    Have a great day!

    Thanks,
    Dawn

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