We understand that you are eager to watch shows in the Japanese language. We'll clarify this for you.
When subtitles for a video don’t appear or are incomplete, the community has not finished with the subtitling yet. But don't worry, they'll get to it very soon!
Viki does not translate or subtitle content ourselves; instead, our passionate contributor community (people like you!) subtitle content on Viki. You can learn more about our contributor community here.
You can check a video if has been completely subtitled by referring to the subtitle completion percentage at the bottom of the video thumbnail.
If you wish to request subtitles for a particular show, you can also fill out this form and we'll do our best to make it happen.
You may also follow a show so you'll get mobile notifications when the subtitle is already completed.
If you have any other questions, please let us know. Also, feel free to visit our Help Center at watch.viki.com/UserSupport.
Comments
Hi midoriamemiya_214,
Thanks for writing to Viki Community Support!
We understand that you are eager to watch shows in the Japanese language. We'll clarify this for you.
When subtitles for a video don’t appear or are incomplete, the community has not finished with the subtitling yet. But don't worry, they'll get to it very soon!
Viki does not translate or subtitle content ourselves; instead, our passionate contributor community (people like you!) subtitle content on Viki. You can learn more about our contributor community here.
You can check a video if has been completely subtitled by referring to the subtitle completion percentage at the bottom of the video thumbnail.
If you wish to request subtitles for a particular show, you can also fill out this form and we'll do our best to make it happen.
You may also follow a show so you'll get mobile notifications when the subtitle is already completed.
If you have any other questions, please let us know. Also, feel free to visit our Help Center at watch.viki.com/UserSupport.
Have a great day!
Thank you,
Dawn
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