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[Closed] Viki pass not working

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s_shalu999_285
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I bought the subscription for the pass, through Apple’s app. But now I cannot watch the shows because it is says that I need to buy the subscription. Please advise
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    Darl

    Hello s_shalu999_285,

    Thanks for writing to Viki Community Support!

    We understand that you have a concern regarding your subscription. As this involves your account details, we will be reaching out to you privately via a ticket on the Help Center.

    Please help to respond there too as this post will be closed to prevent multiple requests confusion.

    Thank you,
    Darl

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