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[Closed] Something went wrong message

I have been getting this message each time I turn Vicki on. I have a Samsung TV and have been watching viki for a few months and no problems. How long does it take for help desk to respond? I sent in message and got a ticket number. Just waiting..,
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  • Official comment

    Hi donna_jacobs,

    Thanks for reaching out to Viki Community Support.

    We've seen your ticket on the Help Center and it has been attended to. We’ll be closing this to prevent confusion of multiple requests.

    Should you have any further questions, please feel free to contact us anytime. Have a great day!

    Thanks,
    Darl

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