[Closed] subtitles are not working

Watching Elegant Empire and suddenly subtitles are gone. When I go to settings I am unable to change the subtitle stetting toggle from off to on.



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  • Official comment

    Hi janiepetitt_376,

    Thanks for writing to Viki Community Support! 

    We understand that you're experiencing an issue with the subtitle settings. We will be reaching out to you privately via a ticket on the Help Center shortly so we can gather more information about this issue.

    Please help to respond there too as this post will be closed to prevent multiple requests confusion.

    Thank you,

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