[Closed] Why am I seeing Portugues instead of English on the Community forum???

I sent a message to Community Forum and have received a message back - thank you. However, the message says that I should look out for a number on the forum page? Where do I find this? I’m sorry if my question is somewhat basic but this is the first time that I have tried to connect with RAKUTEN VIKI with a problem. Definitely not a user friendly approach for your customers.


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  • Official comment

    Hi nancy_mcniven_562,

    Thanks for reaching out to us once again.

    We apologize for the inconvenience. We've seen your ticket in our Help Center. One of our representatives will be reaching out to you shortly to address your concern. 

    Should you have any further questions, please feel free to express them through your open ticket and we'd be happy to answer them for you. 


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