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[Closed] Cannot download for offline playback.

I am a user of viki pass plus, but even if I choose "Provide download ",I still can't find the download button.

 

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    Hi 2b3yrisfwp_512,

    Thanks for writing to Viki Community Support! 

    We understand that you have a concern with the Offline Viewing feature on Viki. We will be reaching out to you privately via a ticket on the Help Center shortly so we can gather more information about this issue.

    Please help to respond there too as this post will be closed to prevent multiple requests confusion.

    Thank you,
    Darl

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