[Closed] Captioning track captions not available

All of mu Shows on TV have lost English subtitles. Not an issue on my Viki Phone app just on my Roku TV


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  • Official comment

    Hi maryann_cardenas_655,

    Thanks for writing to Viki Community Support! 

    We're sorry to hear that you're not getting English subtitles with Viki on your Roku. We will be reaching out to you privately via a ticket on the Help Center shortly so we can gather more information about this issue.

    Please help to respond there too as this post will be closed to prevent multiple requests confusion.

    Thank you,

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