[Closed] offline viewing doesn't work with VF_AVP_202

I'm on Iphone 13 pro, iOS 17.0, subscribed to VIKI PASS.

Although I've downloaded several contents, they don't play offline with error VF_AVP_202.



1 comment
  • Official comment

    Hi wangwenruo2013_582,

    Thanks for writing to Viki Community Support! 

    We're sorry to hear that you're unable to play your downloaded videos. We will be reaching out to you privately via a ticket on the Help Center shortly so we can gather more information about this issue.

    Please help to respond there too as this post will be closed to prevent multiple requests confusion.

    Thank you,

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