[Closed] can't watch movies on viki

i've tried clicking on a movie to watch it, but it just says "Oh no! Something went wrong
That was unexpected. Something went wrong. Please try again." i tried following what everybody says -- to log out and log back in -- but it wont let me log out of my account.


can anybody help me?



  • Official comment

    Hi gyenabi,

    Thanks for writing to Viki Community Support! 

    We apologize for experiencing an issue playing videos on Viki. We will be reaching out to you privately via a ticket on the Help Center shortly so we can gather more information about this issue.

    Please help to respond there too as this post will be closed to prevent multiple requests confusion.

    Thank you,

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  • it will also say "Sorry. There was an error loading this video". i keep trying to refresh and log out of my account but nothings working.

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