[Closed] Hello my name

Hello my name is Jon. I'm having trouble with some shows that are on here either not loading, having trouble loading even though my Internet is working great or it will play for 2 seconds and then cuts out. It's really frustrating. I've never had a problem with any of this until recently where certain shows that are on here are not watchable because they are not loading properly or don't load at all or plays for 2 seconds and cuts out.


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  • Official comment

    Hi sarson_jonathon_w25_66,

    Thanks for writing to Viki Community Support! 

    We understand that you're experiencing a video playback issue and we deeply apologize for this inconvenience. We will be reaching out to you privately via a ticket on the Help Center shortly so we can gather more information about this issue.

    Please help to respond there too as this post will be closed to prevent multiple requests confusion.

    Thank you,

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