[Closed] Korean subtitles don't work on downloads to IOS device.

I have my preferred language set to Korean as well as my iPad. When I download a show, it will show up with "Korean" as a subtitle I can choose, but when I select it, no subtitles are shown.

If I watch the show without downloading, I can see the Korean subtitles just fine.

An example show that this happens on is Mr Queen, which has 100% Korean subtitles.

One difference I noticed is that normally the subtitles to be selected for Korean show up as "한국어" in the select box, but on the downloads it seems to show up as "Korean" instead. 

I tried on two different IOS devices with the same results.

Is this happening to anyone else?



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  • Official comment

    Hi hello_36,

    Thanks for reaching out to Viki Community Support.

    We've seen your ticket on the Help Center and it has been attended to. We’ll be closing this to prevent confusion of multiple requests.

    Should you have any further questions, please feel free to contact us anytime. Have a great day!


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