[Closed] Rented movie does not play

Hi the rented movie Alienoid does not play. I paid on my phone and wanted to watch on my laptop and it does not play. I can watch anything on my laptop except the rented movie. 



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  • Official comment

    Hi hazel_san_miguel,

    Thanks for writing to Viki Community Support! 

    We're sorry to hear that you're unable to play your rented movie on your devices. We will be reaching out to you privately via a ticket on the Help Center shortly so we can gather more information about this issue.

    Please help to respond there too as this post will be closed to prevent multiple requests confusion.

    Thank you,

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