[Closed] Unable to download viki from playstore

I recently bought a Fairphone that runs on Android 13. The device is certified by Google and I can't download the safety net app as it was designed for older model. How can I download viki app on my new device (I previously have an iphone)


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  • Official comment

    Hi nikenpriyono_310,  

    Thanks for writing to Viki Community Support!

    We understand that you are unable to download the app on your device. We appreciate you confirming that your device is certified by Google, however, if you have not been able to download the Safety Net App, it is possible that your mobile device was not built to handle DRM or it is rooted. We regret that since this is the case your device is not compatible. We are unable to take any further action on this unless fixed by your mobile device’s manufacturer.

    We hope this clarifies your concern. Let us know if you have other questions via our Help Center at Have a great day!

    Thank you,

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