[Closed] question about upgrading to viki pass plus from viki pass standard monthly subscription

When I push upgrade, all I see is "upgrade to annual" option. Does that mean I have to change my subscription to Viki pass Standard annual payment plan before I can upgrade to Viki pass plus plan?



  • Official comment

    Hello kwoksumko_890, 

    Thanks for writing to Viki Community Support!  

    We appreciate you providing a detailed description of your concern in upgrading your Viki Pass to Plus. As this involves your account details, we will be reaching out to you privately via a ticket on the Help Center.

    Please help to respond there too as this post will be closed to prevent multiple requests confusion.

    Thank you

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  • I should be more precise.

    On the subscription page, I see my current plan as viki standard $4.99 per month. When I push the "change plan" button, I see my current plan with a "switch to Annual" button. When I push that button, I see a confirmation page for switching to annual standard plan. Am I supposed to go through that to first switch to annual standard plan before I can again change to the annual plus plan?

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