[Closed] Viki keeps saying I am using a VPN/Proxy, and I'm NOT. I've tried literally EVERYTHING, even calling AT&T

Title explains it. Can't watch anything because Viki thinks I'm using a VPN or a Proxy and I am not at all using either. Maybe it's a glitch? I put in a request over 24 hours ago and reached out to Viki on Twitter and Instagram but to no avail. I'm getting hopeless. I can't watch anything AT ALL. I wanted to renew my subscription but if this isn't working is it even worth my money??? Please help. 



1 comment
  • Official comment

    Hello thathoemagdalene, 

    Thanks for writing to Viki Community Support!  

    We are sorry to hear that you are getting a VPN error message. We will be reaching out to you privately via a ticket on the Help Center to gather more about this issue. 

    Please help to respond there too as this post will be closed to prevent multiple requests confusion.

    Thank you

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