[Closed] Old Timed Comments Repeating

While viewing, the initial comments for each episode appear fine, but after a few minutes, they become delayed, sometimes even spanning multiple episodes. Consequently, I am constantly exposed to comments referencing previous episodes, and the issue does not resolve itself unless I restart the application, which only provides temporary relief. Additionally, I occasionally encounter repetitive comments, including my own, across different episodes. This problem has persisted for several days now, despite restarting the app nearly 50 times. It is worth noting that this occurs on both my Android tablet and Android phone whenever I utilize the application.


1 comment
  • Official comment

    Hi omonaija_j,

    Thanks for writing to Viki Community Support!

    We're sorry to hear that you're experiencing an issue with the Timed Comments feature. We will be reaching out to you privately via a ticket on the Help Center shortly so we can gather more information about this issue.

    Please help to respond there too as this post will be closed to prevent multiple requests confusion.

    Thank you,

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