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We apologize for encountering this issue. We understand how important an uninterrupted viewing experience is to all our users.
This video playback issue is now fixed so you can continue watching your shows on Viki.com! For users on our website, you might need to clear cache & cookies to refresh the page and see the fix.
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Hi elena_kalliri_564,
Thank you for reaching out to Viki Community Support!
We apologize for encountering this issue. We understand how important an uninterrupted viewing experience is to all our users.
This video playback issue is now fixed so you can continue watching your shows on Viki.com! For users on our website, you might need to clear cache & cookies to refresh the page and see the fix.
To do so, kindly refer to this article: How do I clear the cache and cookies on my devices?
For other technical issues, please send details (screenshots included) to our Help Center at watch.viki.com/TechSupport and we will get back to you as soon as possible.
Thank you,
Darl
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