Answered
[Closed] videos not playing on viki.com
saying server or network error. or not supported
How can we help you?
saying server or network error. or not supported
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Hi everyone,
Thank you for reaching out to Viki Community Support!
We apologize for encountering this issue. We understand how important an uninterrupted viewing experience is to all our users.
This video playback issue is now fixed so you can continue watching your shows on Viki.com! For users on our website, you might need to clear cache & cookies to refresh the page and see the fix.
To do so, kindly refer to this article: How do I clear the cache and cookies on my devices?
For other technical issues, please send details (screenshots included) to our Help Center at watch.viki.com/TechSupport and we will get back to you as soon as possible.
Thank you,
Darl
is anyone else having this issue?
i'm having the same issue
Me too having the same issue since morning
Guys when I cleared cache from my browser it works
how do i clear the browser cache?
https://www.youtube.com/watch?v=T9oAWAxJ03A you can use this guide video to help you clear your cache
didnt work for me.. all it did was signed me out
I cleared my computer with CCcleaner to evacuate historic cookies and so on and I connect me again to Viki and it works again. Nettoyer votre ordi en éliminant historiqe cookies (j'ai utilisé la version gratuite de ccleaner) et çà marche à nouveau. Conseil donné par un autre membre du forum que je remercie
we shouldnt have to be doing this..I did not want to clear my cache..its a viki issue and they should solve it
I am using edge..i cleared cache and it did not work for me
The same with me. Its says network or server failure.
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