[Closed] Unable to watch shows,


I'm able to sign into my account with Viki ,however, when I click on any of the shows, it start, but a few minutes later it just go loading until screen go all black and error mesage appear,  same when I tried from the watch list when I click on a show it didnt evenstart an wen all black, tried in chrome, tried in edge and same happens,



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  • Official comment

    Hi mara_guerrerovega_263,  

    Thanks for writing to Viki Community Support!

    We are sorry to hear that you are having issues playing shows on 

    We will be reaching out to you privately via a ticket on the Help Center shortly so we can gather more information about this issue.

    Please help to respond there too as this post will be closed to prevent multiple requests confusion.  

    Thank you,

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