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[Closed] Hello My Twenties 2 states 100% EN subs but has 0% EN subs

Hello My Twenties 2 , states on Viki home page under "Latest Releases" it has 100% EN and  where it shows the list languages subtitled but the episodes show 0% english subs?? Very disappointing. 

I'm an American, english speaking viewer, a subscripter of Viki for many years and this is the first time  I've run into this sort of  problem.  I think Viki is fantastic.  I know this will be taken care of asap.  

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    Hi nilla57,

    Thank you for getting in touch with Viki Community Support!

    We are sorry to hear that "Hello, My Twenties! 2" hasn't been subtitled in English as of yet despite seeing that it's completed. We don't intend to confuse you and we understand that this is important to your overall viewing experience. 

    Viki does not translate or subtitle content ourselves; instead, our passionate contributor community (people like you!) subtitle content on Viki. You can learn more about our contributor community here.

    When subtitles for a video don’t appear or are incomplete, the community has not finished with the subtitling yet. But don't worry, they'll get to it very soon!

    You can check if a video has been completely subtitled by referring to the subtitle completion percentage at the bottom of the video thumbnail.

    If you wish to request subtitles for a particular show, you can also fill out this form and we'll do our best to make it happen.

    Hope that clarifies! If you have other concerns, please write to our Help Center and we'd be happy to help you. 

    Thank you,

    Darl

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