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[Closed] Next Episode issue

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madelinewong_879
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July 20th, 2023.  Issue:

  1. Next Episode button does not play next episode, it takes me out of the Viki app (Roku).  
  2. Next Episode does not play automatically, it takes me out of the Viki app (Roku)

This issue seems to be only on Roku and not on the website.

2

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  • Official comment
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    Darl

    Hi there,

    Thanks for writing to Viki Community Support! 

    We're sorry to hear that you're experiencing an issue with Viki on Roku. We will be reaching out to you privately via a ticket on the Help Center shortly so we can gather more information about this issue.

    Please help to respond there too as this post will be closed to prevent multiple requests confusion.

    Thank you,
    Darl

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  • Avatar
    craftinghappiness_106

    I'm having the exact same issue (as of 20 July 2023).

    -2
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