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[Closed] I can't use my pass plus on the fire tv app

I have a pass plus account, on the website it works but when I try to use the fire tv Viki app with the same account it won't let me see any pass or plus shows 

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  • Official comment

    Hello viktorf,

    Thanks for writing to Viki Community Support!

    We're sorry you're having trouble accessing your Viki Pass subscription. As this involves your account details, we will be reaching out to you privately via a ticket on the Help Center.

    Please help to respond there, too, as this post will be closed to prevent multiple requests confusion.

    Thank you,
    Grace

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