[Closed] How do I update my payment info?

When I go to subscriptions and settings there is no option to view payment type or change payment type. How do I change my payment card and make sure it is not expired bc the expiry date is fast approaching? I'm a Samsung user but when I go to on a desktop there is no option to manage payments.


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  • Official comment

    Hello there mjs5755_871,

    Thanks for writing to Viki Community Support!

    We understand that you need help updating your payment details for your Viki Pass subscription. 

    As this involves your account details, we will be reaching out to you privately via a ticket on the Help Center.

    Please help to respond there, too, as this post will be closed to prevent multiple requests confusion.

    Thank you,

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