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[Closed] Downloads Not Working

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knm6vxgqw2_765
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I subscribed to Viki Pass Plus for offline streaming but downloads are not working. When I tried to watch downloaded episodes it says: " Oh no, something went wrong". I have the same problem since i got the Viki Pass Plus. Please fix this issue because paying for plus makes no sense at this point.
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    Permanently deleted user

    Hi there knm6vxgqw2_765,

    We're sorry you're experiencing this issue. We will be reaching out to you via a Help Center ticket shortly to gather more information about your issue.

    Please help to respond there too as this post will be closed to prevent multiple requests confusion.

    Hope this helps!

    Thanks,
    Ellen‍

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