[Closed] Nirvana in Fire S1 (Eng Dubbed) crashed on Roku

I'm trying to watch Season 1 of Nirvana in Fire (Eng Dubbed) on my Roku and every time I try to play episode one it closes the Viki App and returns to my Roku start page. All my software is up to date and I've rebooted my Roku. I can watch the episode fine on my laptop or iPad, and I can also watch other shows on Viki, including Season 2 of Nirvana in Fire.

What can I do to fix this? Thank you!



1 comment
  • Official comment

    Hi cuqele_732,

    Thanks for writing to Viki Community Support! 

    We understand that you're experiencing an issue with Viki on Roku. We will be reaching out to you privately via a ticket on the Help Center shortly so we can gather more information about this issue.

    Please help to respond there too as this post will be closed to prevent multiple requests confusion.

    Thank you,

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