[Closed] Closed captions no longer showing up

Running Viki on Roku. Closed captions stopped working yesterday on all shows. I uninstalled Viki , reinstalled and then logged in. It's set to display captions on all shows....still not working. Captions work on the viki app on my phone just not Roku. Help.


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  • Official comment

    Hi jenni_k2_162,

    Thanks for reaching out to Viki Community Support.

    We've seen your ticket on the Help Center and it has been attended to. We’ll be closing this to prevent confusion of multiple requests.

    Should you have any further questions, please feel free to contact us anytime.

    Have a great day!


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