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[Closed] Video Playback error 3

Hi - an error message appears at about 1 hour 18 minutes into the "The Rescue" Chinese film. I can watch it on my computer without any issues but I would like to watch the second half on my tv. 

Video Playback error -3 An unexpected problem (but not server timeout of HTTP error) has been detected.

Appreciate any help or suggestions. Thanks from Moira

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  • Official comment

    Hi contact_moira_allen_567,

    Thank you for reaching out to Viki Community Support!

    We're sorry to hear that you're prompted with an error while watching a video. We will be reaching out to you privately via a ticket on the Help Center shortly so we can gather more information about this issue.

    Please help to respond there too as this post will be closed to prevent multiple requests confusion.

    Thank you,
    Darl

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