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[Closed] Viki app unable to detect devices with chromecast

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sammuh_59
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App on iPhone is unable to detect any of my 3 devices with Chromecast. Local network permissions have been granted and I’ve tried uninstalling/installing the app, restarting my phone and logging out/in. Other apps are working just fine with Chromecast. Viki app was also able to Chromecast just fine until today.
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    Permanently deleted user

    Hi there sammuh_59,

    Thank you for getting in touch with Viki Community Support!

    We're sorry you're having issues casting shows from the Viki app. We will be reaching out to you privately via a ticket on the Help Center shortly so we can gather more information about this issue.

    Please help to respond there too as this post will be closed to prevent multiple requests confusion.

    Thanks,
    Ellen‍

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    sammuh_59

    I just wanted to note that I’m using a Samsung TV with an external Chromecast that isn’t built in.

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