Answered
[Closed] learn mode not working
Hi I've been trying to find shows to watch with the learn function and settled on "The Untamed" but when I try to turn on Learn Mode at any point the bar does not move and remain greyed out. I have seen other troubleshooting posts but none of the suggestions work. I am using a Macbook and have tried using Safari and Chrome.
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Hi cap_3007_153,
Thank you for getting in touch with Viki Community Support!
We're sorry to hear that you're experiencing an issue with the Learn Mode feature. We understand that this is an important feature for you. We have passed these along to the respective team who will be reviewing this feedback.
However, we’d like to let you know that any works on Learn Mode have been put on hold as there are other issues that the team is currently prioritizing.
With any updates or changes around Learn Mode, we will definitely keep you informed.
We appreciate your understanding in this matter. Meanwhile, please let us know if there is anything else we can help you with.
Thank you,
Darl
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