[Closed] Subtitles issue

The subtitles are on but it's not visible. The white colour box is visible but the written content is not visible. Can you please fix it as soon as possible. It's difficult to see without the subtitles


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  • Official comment

    Hi akanshagarwal2700a_501,

    Thank you for reaching out to Viki Community Support!

    We're sorry to hear that you're having trouble reading the subtitles. We understand how difficult it is when subtitles are not legible. 

    You may have to check your subtitle settings, where you have the option to change the appearance of subtitles depending on the device that you're using. 

    For more information on how to change your subtitle settings, please check out our FAQ here.

    Hope this helps. Should you encounter issues, please write to our Help Center at and we'd be happy to help you. 

    Thank you,


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