[Closed] Viki Pass not working

I subscribed to an annual pass.  Updated my computer, went in and tried to access standard pass material, the system then referred me to a monthly pass, so I changed from annual to monthly?  I am still not able to access the material even though my account is showing a subscription 7 day free trial period and billing information.  Can you assist.




1 comment
  • Official comment

    Hello amwe17_340,

    Thanks for writing to us with your Viki Pass concern.

    As this involves your account details, we will be reaching out to you privately via a ticket on the Help Center.

    Please help to respond there too as this post will be closed to prevent multiple requests confusion.

    Thank you,

    Comment actions Permalink

Post is closed for comments.

Didn't find what you were looking for?

New post