[Closed] Technical issues

says: This has been happening since February..whenever l play a movie it does operate for a few episodes then when it reaches half way through the will say The media could not be loaded,either because the server or network failed or because the format is not supported…why is that?l sent another complaint and nothing was done..are we paying for nothing here?


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  • Official comment

    Hi prieny10_433,

    Thanks for reaching out to Viki Community Support.

    We're sorry to hear about your unpleasant playback experience on Viki. We've seen your ticket on the Help Center and it will be attended to shortly. We’ll be closing this to prevent confusion of multiple requests.

    Should you have any further questions, please feel free to contact us anytime.

    Have a great day!


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