Answered
Viki app on philips android tv not connecting to server
Hi there-
A couple of days ago the viki app on my philips android tv crashed unexpectedly and kept crashing on reload. I uninstalled and reinstalled the app, restarted the tv and to no avail.
I then reinstalled the tv and downloaded the viki app. Now its telling me it wont connect to the server and to check my network connections. All other internet connected apps work fine and the network signal is strong. I even tried connecting via ethernet cable and the problem still persists.
Please help.
Comments
Hello hanisha_shewakramani_233,
Thanks for writing in!
I’m sorry that you're experiencing issues with Viki on your Connected TV Device.
To make sure this is not an app problem can you please try the following?
Are you still having the same issues with the Viki app? If so, can you please provide the following information?
I'll look forward to your response.
Kind regards,
Anj
Viki Community Team Member
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