[Closed] Video stop or no video on my new Apple TV 4K

I have just purchased a new Apple TV 4K.

install the Viki apps but the video always stop or have audio but no video


i have no issue with YouTube or iQIYI 

what must I do now?



1 comment
  • Official comment

    Hi linmervin_594,


    Your ticket on the Help Center has been attended and we'll be closing this to prevent confusion of multiple requests.


    Kind regards,


    Viki Community Team Member

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