[Closed] Missing Timed comments

Hi no timed comments or comments buttons on my videos.  I am using Firefox.  Is there a fix for this?  The comments from other viewers are the best part of Viki.





  • Official comment

    Hi j_dangk_164,

    Thank you for contacting Viki Community Support.

    We understand your concern that you are not seeing the time comments on your screen but don't worry we're here to fix your concern.

    For more information on how to turn on/off your Timed Comments, please click here.

    Hope this helps! If you have any other questions, please let us know!

    John Rey
    Viki Community Member

    Note: To respond to this thread, please click on "View the post" in the email notification. Responses to the email notification will not update the thread and are not received.

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  • hi i cannot see the timed comments on my laptop

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  • Neither can I. I think maybe they aren't working. I'm going to try them on my phone.

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  • Hi vamperevladimir_509 & kathrynmariepeterson_149,

    We're sorry you're facing this issue on! 

    Our team is working on a fix and you can follow this post for updates as this duplicate topic would be closed.

    Thank you,

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