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[Solved] halfway through a show and then suddenly not available
I got halfway through a drama and was watching it in the morning while having a work break. Then after work I went back to watch some more when a message saying this content is not available in your area or on android TV. I tried again on my computer but got the same message. How can it disappear half way through? Really disappointed. Will this happen to other shows I start to watch? Should there not be a warning that the show will simply go off? I pay for a viki pass but now am unsure if I should continue
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Hi sheilagodfrey51_941,
Thanks for contacting Viki Community Support. We apologize that the "Not available in your Region" notice has interrupted your viewing experience. When shows that were available become unavailable, this is because the show license is no longer available.
As licensing is a complicated business, we cannot license all shows, although the team definitely tries to! For more info on the licensing process, as well as regional licensing, please check out this blog post.
Please note that we are constantly working to license content from different networks and what we can suggest is to request a title using this link and we'll try our hardest to license the show in your region in the future.
For now, what we can suggest is to upvote this idea Expiring licenses notification from the Viki ideas page. The more upvotes an idea has, the more likely it will be prioritized. And if you’d like to see an idea implemented, you can upvote the idea!
I hope this helps!
Kind regards,
Anj
Viki Community Team Member
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