[Closed] Curious about video and audio quality


I'm watching on desktop PC (chrome browser) on a 43" 4K monitor (dell professional). I also have professional studio monitors (yahama hs8). I also have 1 gig connection, although located in Iceland.

When I watch episodes I notice the audio and video quality isn't very good I feel like. I think it's in the highest profile. I've compared the audio with a same episode on another (N-ameless service) and I find their audio quality to be much better, also video quality.

Is this just a Viki limitation? Is there a way to get or unlock better quality?

I do notice this so it bothers me.




1 comment
  • Official comment

    Hello there,

    We're sorry if you're experiencing issues with the audio and video quality when logged in to your Viki account.

    You may follow this link on how you can improve the quality of the video on your devices (iOS/Android). Click this link

    For web users, you may follow this link and go to General settings to change the quality of the video under Playback.

    Thank you and have a nice day!




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