Answered

[Closed] Viki not working on Chromecast

I normally watch Viki on my tv using google chromecast.  However, I am no longer able to. I tried to recast it but it would only show the viki logo and a 'refined' message. I restarted google chromecast, reinstalled Chromecast, rebooted internet router, and logged off and in on my viki account from both my tv and phone. I can stream other sites, but not Viki. The casting signal is showing when i go to disconnect, but it has the message 'no media selected'.  HELP and Thank you.

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  • Official comment

    Hi all,

    Thanks for reaching out to us about issue on Chromecast-ing from the Android app.  Our team is aware of it and currently being looked into.

    As some of the other users mentioned that removing and re-installing the app helps, could you try that first?

    If the issue still persists, please share with us some sample show titles on this post.

    Thank you,
    Lyn

    Viki Community Member

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  • I have the exact same problem. Except I was casting perfectly fine yesterday.

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