Answered
[Closed]Cant watch any dramas I like
Hi, I’m not exactly sure what to do at this point so I’m just gonna ask for help 😅. I’ve been having problems watching the dramas I want to watch desperately. I’ve tried watching Hotel Del Luna, Tale of the Nine-tailed fox and Imitations but when I click to watch it shows this.
and when I try double clicking to get out, it just gives me a black screen. What do I do to get to watch these shows and other shows that might have the same problems.
Comments
Hi selenforever27_28,
We're very sorry to know that you're unable to watch your favorite shows yet due to an error.
Could you first please try the following:
Are you still experiencing these issues with the video player? If so, can you please provide the following information?
Thank you so much for your help. We'll look forward to your reply.
Best,
Lyn
Viki Community Team Member
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Hotel Del Luna, Imitations and Nine tailed fox and He is psychometric
4G iPad
Its an iPad
Hi selenforever27_28,
Thanks for writing back.
We're very sorry to know that issue occurs especially watching these shows. We have created a Help Center ticket about this issue and we'll be closing this to prevent confusion of multiple requests.
Cheers,
Lyn
Viki Community Team Member
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