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[On-hold] Can't turn subtitles OFF when casting (google chrome casting)?

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christinepokesu_44
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Hi, when I cast to the google chrome cast, I can't turn the subtitles OFF? It doesn't even give me the option to turn off subtitles. How do I fix this? I can turn off on my phone but the minute I cast to the google chrome cast, it immediately turns the subtitles on and gives no option to turn it off. I have tried restarting my chrome cast, uninstalling and reinstalling the app. Please fix this. Not every one of us needs English subtitles!

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    Permanently deleted user
    (Edited )

    Hi christinepokesu_44,

    Thanks for highlighting this issue to us.

    Currently, there is no option to remove subtitles on Chromecast but the team is aware of this and will work to improve this experience in the future.

    Hope this helps for now.

    Thank you,
    Lyn

    Viki Community Team Member

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