[Closed] Not able to cast Viki, says undefined

I haven't been able to cast Viki to my tv. It would only display the rakuten logo, and the error 'undefined' would fash for a second then it goes back to rakuten logo. I saw a couple of posts here of exactly the same symptoms but they've been closed and no one posts the solution. Why can't the solution be posted publicly so that those who experience the same issue can also for the same thing? I can cast other apps without problems.


1 comment
  • Official comment

    Hello there,

    Your ticket on the Help Center has been attended and we'll be closing this to prevent confusion of multiple requests.


    Kind regards,


    Viki Community Team Member

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